Order Placement Process:

To place an order, follow these steps:

Click the "Add to Cart" button located on the product page or category page.

To view the items in your cart, click on the "Cart" button in the upper right corner of the screen.

Proceed to checkout by clicking on the "Checkout" button.


During the First Step of the checkout process, you will be prompted to provide your contact information. You have the option to place an order as a registered user or register as a new user simultaneously.


In the Second Step of the checkout process, you will be presented with various delivery methods to choose from. The cost and expected delivery time will be automatically calculated based on the weight, volume, and delivery country of your order. The total order amount will be calculated based on the selected services.


At the Third Step of the checkout process, you will be given three payment methods to choose from: "Bank Transfer", "CCavenue Payment Gateway" or "Payment Additional Option."

  • If you opt for a "Bank Transfer", you will receive an email containing the necessary bank account details for the transfer. Items will be reserved for you for a period of 3 business days.
  • If you choose to pay by "Card Payment", you will be redirected to the Network International Payment Gateway for secure transactions.
  • Selecting the "Payment Additional Option" will prompt our support team to contact you via email or phone to discuss alternative payment options.


Please note that orders will only be shipped from our warehouse after we have received 100% prepayment.


Available Payment Methods:

Card Payment - VISA and MasterCard cards

Bank transfer

Payment Additional Options


Cumulative Discounts and Special Prices:

The price of each product is determined by the total quantity ordered. Larger quantities result in lower unit prices.

We offer a flexible discount system for wholesale customers. Please contact us to receive a personalized quote.


Order Placement for Companies with VAT Number:

Yes, you can place an order as a legal entity with a registered VAT number in the European Union.


VAT Rate Application:

The tax rate applied to your order depends on the delivery country.


Order Number:

Your order number can be found on the payment confirmation or reservation page. It is also included in the email you receive after placing your order.


Bank Transfer Processing Time:

Payments made in USD or other currencies are typically received within 1 to 3 business days.


Declined Credit Card Payments:

If your credit card payment is declined, common reasons may include insufficient funds or a restriction on internet purchases. We recommend contacting your bank to determine the cause of the declined payment.


Invoice Issuance:

An invoice in PDF format will be sent to you along with the tracking number of your parcel immediately after your order is shipped. Registered users can access the order history section in their account.