Terms and Conditions

A. General Provisions

  1.  Bizaar is an e-commerce platform that focuses on wholesale sales of products in the technology hardware industry.
  2. By using the Bizaar platform, you acknowledge and agree to comply with these Terms and Conditions.
  3.  Any reference to "Bizaar" “us”, or "we" refers to Bizaar (Lynx Distribution DMCC,  and its affiliates, and any reference to "customer" or "you" refers to the user of the Bizaar platform.
  4. The use of the Bizaar platform and any transactions conducted through it are subject to the laws of the United Arab Emirates.


B. Use of the website

  1. When accessing or using the Website, you agree:
    1. You will not access or use the Website for any illegal purpose.
    2. You will not interfere with the use and enjoyment of the Website by any other person or damage the operation of the Website or the electronic systems of any other person who accesses or uses the Website.
    3. You will not link to the Website without the prior written consent of Bizaar.
    4.  If you open an online Account with us, you are responsible for maintaining the confidentiality of your Account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your Account or password.
    5. We will use reasonable endeavours to prevent unauthorised access to and use of the Website and ensure the security of online payments. However, we shall not be liable for any loss, cost or damage you may suffer or incur as the result of any unauthorised access to the Website or our online payment systems.
    6.  We use cookies to assist your use of this site. Cookies are pieces of data the Website sends to your browser when you access it. They help us administer the website and learn how you use it. Although cookies collect information about you, it is not personal information, and they cannot personally identify you. You can disable cookies on your web browser if you choose to. Our full Privacy Policy is set out below.
  2.  All content included in or made available through the Website, including, without limitation, text, graphics, logos, button icons, and images, is our property or the property of our suppliers. You must not copy, reproduce, alter, modify, transmit, link to or otherwise distribute any information on the Website without our prior written consent.
  3. We have not reviewed every site linked to the Website, and we are not responsible for the content of any off-site pages or any other sites linked to the Website.
  4. Changes or updates to the Website's content, including these Terms and Conditions, may occur at any time without notice. We encourage you to visit the Website regularly for the most current information.


C. Export Controls

  1. Any goods (hardware, software, and technologies) bought from Bizaar shall be sold, exported, re-exported according to the requirements set by binding laws on export control and economic sanctions, restrictions imposed by the European Union (EU), United Nations (UN), and the United States (e.g., The Office of Foreign Assets Control of the United States of America (OFAC)).
  2. By making payment for an invoice, the customer acknowledges that they, their subsidiaries, and affiliated companies will not directly or indirectly export, re-export, transfer, issue, or make available the goods to any destination, physical or legal entity, or end user prohibited or restricted under binding EU, UN, and/or USA (e.g., OFAC) export control regulations and imposed sanctions, restrictive measures without the preliminary permission of the authorized agencies required by the regulation. The customer takes full liability to conduct their business in compliance with this statement.
  3. Mikrotik and Ubiquiti products must not be sold or transferred by the customer directly or through intermediaries to the Russian Federation and the Republic of Belarus.


D. Orders

  1. All orders must be made to us in writing and either online via the Website or by contacting us directly.
  2. We will endeavour to fulfil the orders placed by you for goods. However, we are not obliged to accept any order. We may cancel any order if:
  3. We are not able to obtain the goods from our suppliers and manufacturers within a reasonable time; or
  4. You are in breach (or we believe you are in breach) of any provision under these Terms and Conditions.
  5. We will notify you of any such cancellation.
  6. Each order you make constitutes a legal offer to purchase the goods described in that order. We will advise you if we anticipate any unreasonable delay in delivering the goods you have ordered, such as when we do not currently hold those goods in stock. Regardless of any other communication between you and us concerning your order, the time of acceptance of your order shall be (unless notified otherwise):
  7. Where we have those goods in stock, the time of shipment of those goods by us; or
  8. Where we do not currently hold the goods in stock and must order them on your behalf from the relevant supplier or manufacturer, at the time, we advise you that we have placed the order with the relevant manufacturer or supplier.
  9. We will notify you of any such cancellation.
  10. You may vary or cancel an order by notice to us in writing at any time prior to our acceptance of that order. After we accept your order, you may only vary or cancel it if we agree to that cancellation or variation in writing.
  11. If we agree to accept the cancellation or variation of your order, we may charge you a handling fee of up to 10% of the price of the goods ordered.
  12. Any term or condition contained in your order which is inconsistent with purports to qualify or is contrary to these Terms and Conditions has no effect unless agreed to in writing by us


E. Price and Payment

  1. The price displayed for the Product on the order page represents the current amount applicable at the time of placing your order. While we strive for accuracy, occasional errors may occur. We reserve the right to review and verify the price of the Product before approving your order.
  2. In the event that the correct price of the Product at the time of your order is lower than the price initially indicated on the order page, we will request the lower price from you. Conversely, if the correct price at the time of your order is higher than the initial price indicated, we will contact you to obtain further instructions prior to approving the order.
  3. If we do not have the goods in stock when your order is made, and the cost of acquiring the goods increases for whatever reason, we may notify you that we intend to increase the price you pay for the goods. You may proceed with the order at the increased price or cancel the order by providing us with written notice.
  4. All prices and freight, packing and insurance charges are subject to alteration without notice to you, but any alteration will not affect orders already accepted by us.
  5. Payment for the Products and Services must be made using MasterCard or Visa payment cards, or through bank transfer. Unless otherwise agreed upon by the Parties in electronic or written form, full payment is required before the Products and Services are dispatched.
  6. Failure to complete the payment within the specified time limit, as stated in the advance invoice, may result in the suspension of future supplies and potential delays in the execution of your order until payment is received.
  7. Any applicable fees, charges, or expenses related to payment processing, currency conversion, or bank transfers shall be borne by you and may be added to the total invoice amount.
  8. If you have any inquiries or concerns regarding pricing or payment, please contact our customer support team for assistance. We are committed to resolving any disputes or discrepancies in a fair and timely manner.
  9. Credit account terms and conditions: If we agree to extend credit to you, the following conditions will apply -
    1. We will invoice you for the purchase price of the goods ordered and any applicable taxes, freight, packing, and insurance charges (the "amount owing") at the time of shipment.
    2. You will pay us in full for the amount owed for goods ordered by the 20th of the month following the invoice date.
    3. If you do not make payment on the due date, we may:
      1. Charge interest at 2% per month (calculated daily) on any overdue payment for the period from when payment is due until payment (together with interest) is made; and
      2. Engage a debt collection agency or lawyer to recover payment from you. You will be liable for any costs and expenses (including legal costs on a lawyer/own client basis) incurred by us in obtaining any overdue payment; and
      3. Stop delivery of the goods or further goods or refuse to supply further goods while any overdue payment remains unpaid.
    4. You are not entitled to withhold payment or make any deductions from the amount owing or set off any other amount owed by us to you, whether by equitable set-off or otherwise, without our prior written consent.
    5. We may cancel your credit account at any time at our absolute discretion. We will notify you of any such cancellation. If we cancel your credit account, any invoices provided by us and the remaining unpaid by you will immediately become due and payable.

F. Ordering and Cancellation

  1. The customer shall place an order through the Bizaar platform, providing all necessary details for successful fulfilment.
  2. Orders confirmed by Bizaar are considered binding. The customer may request changes or cancellations for unconfirmed orders, but Bizaar is not obliged to accept changes for confirmed orders that have already been handed over to the shipping company or modified according to the customer's request.
  3. Bizaar reserves the right to withdraw from the agreement or cancel a Proforma invoice at any time, especially if the realization of the order becomes impossible due to factors beyond Bizaar's control or significant changes in purchase price from suppliers. 


G. Delivery

  1. The customer shall select the preferred method of delivery during the ordering process. Delivery options may include personal pick-up or delivery by a shipping company.
  2. We may provide you with an estimated delivery date for the goods. While we will make reasonable efforts to deliver the goods on or before the estimated delivery date, please note that delivery time is not of the essence. We will not be liable to you for any delays in delivery.
  3. We reserve the right to deliver the goods ordered in instalments.
  4. The risk of damage to the Products shall transfer to the customer at the time of receipt, provided that the supply is carried out by our courier.
  5. You are responsible for inspecting the goods within the specified timeframes after delivery by the carrier to the delivery address:
    1. Immediately upon delivery, you must ensure that the consignment contains all the goods ordered and that there is no visible damage to the outer packaging. If there is a shortfall in the consignment or visible damage to the outer packaging, you must notify the carrier immediately.
    2. Within 7 days after delivery, you must inspect the goods for any damage.
  6. If there is a shortfall in the consignment or visible damage to the outer packaging, you must notify us within 7 days after delivery. We will investigate the claim, and if you fail to notify us within that time, you will be deemed to have accepted that the goods comply with your order and are undamaged. In such a case, we will not be liable for any non-compliance or damage.
  7. In the event of a shortfall in the consignment, our liability is limited to, at our discretion, providing the missing goods or refunding you the purchase price for the goods that fell short.
  8. In the event of damage to the goods, our liability is limited to, at our discretion, replacing the goods, repairing the goods, or refunding you the purchase price for the damaged goods.
  9. The ownership of the Products shall transfer to the customer when Bizaar receives payment (free funds) for the full amount of the Products.
  10. Delivery lead time will be advised after order confirmation. Changes to the quantities ordered can only be considered if requested in writing prior to the commencement of processing.
  11. Bizaar will not be held responsible for any delays or defaults in fulfilling obligations resulting from force majeure events or inaccurate information provided by the customer regarding their address or changes in address.

H. Risk & Indemnification

  1. Risk in the goods (including responsibility for insurance) shall pass to you on delivery of the goods to the address specified in the relevant order.
  2. Property (ownership) of the goods will not pass to you until all amounts owing concerning the supply of those goods have been paid in full.
  3. Bizaar shall not be held responsible for any losses or damages incurred by the customer or any third party arising from the use of promotional materials, website, or other documentation, including sketches, photographs, illustrations, specifications, operational data, sizes, and other information. It is the customer's responsibility to verify the accuracy and completeness of the information provided before placing an order.
  4. We do not accept responsibility for any delays or defaults in fulfilling obligations due to force majeure or your provision of incorrect address information.

I. Warranty

  1. The "Warranty Period" referred to in this clause shall be 12 months from the date of purchase of the goods, unless otherwise specified.
  2. During the Warranty Period, we provide a warranty (in addition to any rights you may have under applicable consumer protection laws) that the goods, at the time of delivery, are free from defects in materials or workmanship (the "Warranty").
  3. The Warranty is applicable only to the original purchaser of the goods and is non-transferable.
  4. To make a Warranty Claim, you must comply with our Return Merchandise Authorization (RMA) procedures (see below).
  5. Subject to applicable consumer protection laws and any rights you may have under such laws, our liability in relation to any Warranty Claim is limited to, at our discretion:
    1. Replacement of the goods;
    2. Repair of the goods; or
    3. Refund of the purchase price of the goods.
  6. If we agree to your Warranty Claim, you must return the goods to us for repair, replacement, or refund as determined by us. We will bear the cost of returning any repaired or replaced goods to you.
  7. The Warranty described in this clause 8 does not cover damage:
    1. Arising from misuse, accident, improper use, failure to maintain or repair, improper maintenance, repair or installation, or any unauthorized modification, adjustment, or tampering by you or any other person, whether intentional or otherwise; or
    2. Caused by electrical power surges, lightning storms, or other acts of nature or force majeure events.IX. Limitation of Liability


    J. Return Merchandise Authorisation (RMA)  Procedure

  1. If you want to return any goods to us at any time (whether for repair, replacement or refund under these terms and Conditions), you must comply with our return merchandise authorisation (RMA) procedures.
  2. You must first contact us by email, providing the following:
    1. A description of the goods
    2. The serial number of the goods; and
    3. A full description of the fault, defect or other reason for return.
  3. We will contact you upon receipt of your email to discuss the issues raised. You must provide complete and accurate information to allow us to assess the nature of the defect or problem. We will issue you an RMA number if we agree that the goods may be returned. All correspondence concerning the return of the goods must include a reference to this RMA number.
  4. On receipt of an RMA number, you must, as soon as reasonably practicable, return the goods to us in their original packaging together with the following:
    1. A fully completed RMA request form, which may be downloaded from the Website; and
    2. The relevant RMA number.
  5. If goods are inside their Warranty period, we will pay for the costs associated with the following:
    1. Repair/replacement of the goods; and
    2. The cost of shipment of the replacement/repaired goods to you.
  6. Subject to any liability we may have at law if the goods are outside the Warranty period, you are responsible for all costs (including parts and labour) associated with the return, repair or replacement of the goods unless we agree otherwise in writing.


K. Miscellaneous Provisions

  1. Bizaar may send informative messages regarding changes in sales and warranty terms and conditions, news, and other relevant information to registered customers.
  2. These terms cannot be waived or modified by word of mouth or conduct. All modifications and waivers must be agreed to in writing by us. Any modifications or waivers only operate in respect of a single order unless otherwise agreed to in writing by us.
  3. You may not assign any of your rights under your agreement with us to any other person without our written consent.
  4. Bizaar reserves the right to change these Terms and Conditions without prior notice.

L. Personal Data

  1. Bizaar considers customer's personal data as confidential and will use them only to fulfill business relations. We will not provide customer's personal data to third parties or publish them elsewhere, except for passing contact details necessary for successful delivery to the shipping company.
  2. ersonal data will be collected, processed, and stored in compliance with the applicable laws of the United Arab Emirates, specifically with the relevant provisions of personal data protection laws. By placing an order, the customer gives Bizaar the right to collect and process personal data related to performing the subject of the purchase agreement until the revocation of this right in written form. The customer has the right to access and correct their personal data as well as other legal rights pertaining to personal data.

M. Dispute Resolution

  1. Any disputes or claims arising out of or relating to these Terms and Conditions or the use of the Bizaar platform shall be resolved in accordance with the laws of the United Arab Emirates and by the relevant courts of the United Arab Emirates.
  2. Bizaar encourages customers to contact Bizaar directly to resolve any issues or disputes before pursuing formal legal action.